FAQ’s about Pricing
A.We find that the typical home costs around 1.5 times the cost of a standard package monthly clean price for any given particular square footage. This can come in less for particularly neat and clean homes and can come in more for homes requiring more scrubbing and attention. Most move cleans come in around 10 cents per square foot.
A.We are happy to cap the time spent on your initial cleaning and focus on tasks in order of your priority. Please make your budget known prior to commencement of the job, otherwise we will provide a full cleaning top to bottom until complete (which as mentioned above typically runs at about 1.5 times the cost of a basic monthly clean).
A.This depends upon how well your existing service has been caring for your home. If they have been doing a good job, then your cleaning will likely come in very close to the flat maintenance price. If they have neglected things, then the deep initial clean will be helpful in bringing your home back to its original splendor, making maintaining in future straight forward.
A.Our standard package takes into account that there will need to be deeper “spring” cleans every 3 months. In other words, once you have had your initial clean, your price on the basic package will become fixed according to the frequency you select and you will NOT have quarterly spikes in your visit price.
A.Quite often, it is possible to customize a package to suit a budget. This typically involves removing some tasks, removing some of the lesser used square footage such as a spare bedroom, the rotation of certain less important tasks etc. Always ask we have been known to be very creative!
A.There is a possibility it could be less if you don’t use some of the rooms in your home. Of course, pricing could be more if you have 2 or more pets, particularly a shedding variety, but our prices should give a fair indication of the run of the mill home of each corresponding size.
FAQ’s about your Service Providers
A.The typical size team is 3 maids, but sometimes there may be 2 or 4.
A.We structure our teams by geography and in most cases we do not have teams of 1, but in some cases and geographic locations, we do offer a 1 maid service, so please ask if this is a request you have.
A.We aim for consistency as much as possible since we become more efficient by sending the same individuals time and time again, plus you get to form a positive relationship!
A.Yes. We are bonded and insured. We can provide proof of this upon request.
A.Our maids are owners in their business areas. This means they share in profits and have an interest in efficient operations as well as keeping our customers both satisfied and long standing. We believe this sets us apart from our competition.
FAQ’s on other Topics
A.We use all eco-friendly, plant-based, non-animal tested products, most of which are our own brand of products. Fragrances are very light, if any, and are only derived from natural essential oils. We deal with many allergy sufferers who respond very positively to our service and products.
A.We can offer a specific time of arrival, subject to availability. However, we can only offer a specific time of arrival if you are the first stop of the day such as 7:30-8 or 8-8:30am, for example. We will try our best to accommodate arrival window requests such as 11am, 12pm etc, however we cannot guarantee specific times of arrival that are not scheduled for the first stop due to variables beyond our control which arise throughout any given day. Arrivals late in the day (such as 3pm or later) can be especially challenging for us to meet. It is best to allow as much flexibility in your schedule as possible, or provide us with a key or other method of access to avoid scheduling conflicts.
A.Although we provide all products and supplies to clean your home, we will always try to honor any request to use your own things if this is important to you. We are happy to use your vacuum provided it is not extremely heavy and we are happy to use your products provided they are not toxic and dangerous to our staff.
A.We can clean around clutter, but it of course is easier to clean when surfaces are exposed and belongings are put away. We have a professional organizing service for those interested in clearing clutter! Contact us and we can provide you with further details on this.
A.Some people prefer more or less detail than others. They also may have budget restrictions. We try to serve all levels of detail and budget.
A.We are happy to clean around your furry friends provided they will be kind to us! You will know your pets better than we do, and should crate, put in a locked away room not to be cleaned or outdoors, any pet that may become aggressive or disruptive to our staff. You should also be sure to make us aware of any pet that is not allowed to go outside so that we can be sure to avoid any escapes!
A.Ensuring that as many surfaces and floor spaces are as exposed and clear as possible will assist us in cleaning those surfaces, but if this is not possible, please be sure to instruct us on how to clean in the presence of your belongings. There are many people who clean before the cleaners arrive please don’t do that!
A.We would be happy to contact a handful of our existing clients at your request to provide you with a testimony of our service.